Knowledge/Skill Building
🧠 From Quotes to Insights
Content Expertise
Critical Thinking & Problem Solving
Self Directed Learning
Submission Required
The teacher models how to move from raw interview quotes to insights using a sample transcript. Students highlight powerful quotes from their own interviews, label emotions and needs, and draft 2–3 possible insights using the sentence frame: “Users need ___ because ___.” Emphasis is placed on avoiding assumptions and grounding every claim in direct evidence.
Plan day
Day 6
Duration
45 min
Grouping
Individual
Steps
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