POV & HMW Workshop

In small groups, students conduct rapid empathic interviews with classmates and staff who experience diverse sensory needs in the cafeteria. They synthesize findings into user-centered artifacts: a Point-of-View (POV) statement for a representative user, a set of How Might We (HMW) questions reframing the core challenge, 2–3 user persona profiles, and a problem tree or systems map that visualizes root causes and interdependencies. Groups will iterate their artifacts based on early user feedback, ensuring the problem statement aligns with authentic needs for inclusive spaces. The deliverables will be publicly shared with 1–2 invited users for feedback to inform next steps.