Deliverable
Define San Diego Needs
Critical Thinking & Problem Solving
Content Expertise
Collaboration
Self Directed Learning
Reflection
Core Content
Project Launch
Critique and Revision
Submission Required
Conduct brief interviews with at least two San Diego residents or local resource providers to surface real needs about finding and using community resources. From these insights, craft a POV statement from the user perspective, generate 3–4 How Might We questions to reframes the challenge, create 2–3 user personas that represent typical users, and build a systems map or problem tree showing stakeholders, processes, and gaps in connecting people to local resources. Include quotes or empathy notes from your interviews to ground your artifacts. Prepare a concise problem definition from these outputs for your group.
Plan day
Day 4
Duration
90 min
Grouping
Small Group
Steps
9 steps
Lesson plan
9 steps · 90 min| # | What teachers do |
|---|---|
| 1 | Introduce the activity and its goals. (5 min) |
| 2 | Divide into small interview groups and review the prepared questions. (15 min) |
| 3 | Conduct interviews with San Diego residents or local resource providers. Ensure each group member participates. (60 min) |
| 4 | Regroup and share insights gathered from interviews. Discuss common themes and unique findings. (30 min) |
| 5 | Craft a POV statement based on interview insights. (20 min) |
| 6 | Generate 3-4 How Might We questions to reframe the challenge. (25 min) |
| 7 | Develop 2-3 user personas representing typical website users. (35 min) |
| 8 | Create a systems map or problem tree identifying stakeholders, processes, and gaps. (45 min) |
| 9 | Prepare a concise problem definition based on outputs for group presentation. (35 min) |
Preparation (1 item)
- Prepare interview questions focused on identifying community needs and gaps in resource access.
Student-facing instructions
Your task is to conduct interviews to understand the needs of San Diego residents. Work in small groups to interview two residents or local resource providers using prepared questions. Gather insights and then craft a POV statement, generate How Might We questions, create user personas, and build a systems map or problem tree. Use these outputs to define the problem your website will address.