Knowledge/Skill Building

✉️ Email and Workflow Pain Points

Effective Communication Content Expertise Critical Thinking & Problem Solving Self Directed Learning CCSS.ELA-Literacy.W.9-10.6 CCSS.ELA-Literacy.CCRA.W.6 CCSS.ELA-Literacy.SL.9-10.1 3A-IC-27 CCSS.ELA-Literacy.SL.9-10.5 3A-AP-21 Submission Required

Students analyze anonymized sample emails, folder screenshots, and sharing mistakes drawn from school-like scenarios. In pairs, they identify where tone, subject lines, attachments, naming, or permissions create problems for a teacher, AP, or IT staff member. They record patterns in a shared Google Sheet that will guide later user interviews.

Plan day
Day 8
Duration
55 min
Grouping
Pair
Steps