Deliverable
Document User Research
Self Directed Learning
Effective Communication
Content Expertise
Reflection
Submission Required
In small groups, students compile user research outputs including interview notes (minimum 3), observation field notes, empathy maps, and journey maps. They organize insights around user needs to inform project design.
Plan day
Day 1
Duration
—
Grouping
Small Group
Steps
5 steps
Lesson plan
5 steps| # | What teachers do |
|---|---|
| 1 | Introduction and Group Formation. (5 min) |
| 2 | Explain User Research Outputs and Their Importance. (8 min) |
| 3 | Conduct Interviews in Groups (Participants focus on listening with empathy). (12 min) |
| 4 | Compile Insights Using Empathy Maps and Journey Maps. (10 min) |
| 5 | Group Reflection and Presentation of Insights. (10 min) |
Preparation (1 item)
- Gather interview notes templates, empathy map and journey map materials, and digital devices to record outputs.
Student-facing instructions
Form small groups. Your task is to conduct interviews focusing on understanding user needs through empathy. Compile your observations using field notes, empathy maps, and journey maps. Present your findings and reflect on these insights. Ensure you have a digital device for creating your portfolio.