Deliverable
Document User Research Artifacts
Reflection
Project Launch
Community Partners
Critique and Revision
Submission Required
Review your collected notes from interviews and observations, then translate them into empathy maps and journey maps that capture user needs, frustrations, and opportunities. Work with your small group to synthesize insights and draft at least one empathy map and one journey map to populate your design journal, highlighting how these insights will shape your go-kart concept.
Plan day
Day 3
Duration
75 min
Grouping
Small Group
Steps
6 steps
Lesson plan
6 steps · 75 min| # | What teachers do |
|---|---|
| 1 | Introduction: Briefly discuss the purpose of the activity and the importance of understanding user needs. (5 min) |
| 2 | Review Notes: Go over your collected notes from interviews and observations with community partners, specifically your dad and teachers. (10 min) |
| 3 | Empathy Mapping: Begin creating an empathy map by highlighting user needs, frustrations, and opportunities. (15 min) |
| 4 | Journey Mapping: Draft a journey map detailing the user’s experience and interaction with go-kart designs. (15 min) |
| 5 | Journaling: Document your insights, problem-solving experiences, and reflections on how these inform your design. (10 min) |
| 6 | Feedback Session: Share your maps with a classmate or facilitator for feedback. (5 min) |
Preparation (3 items)
- Ensure all previous interview and observation notes are accessible.
- Prepare materials needed for creating empathy and journey maps, such as large paper, sticky notes, or chart paper.
- Set up a space for small group collaboration and reflection.
Student-facing instructions
Your task is to transform your notes and observations from interviews into visual empathy and journey maps that capture the needs, frustrations, and opportunities specific to go-kart design. Use the materials provided to outline empathy maps to identify what users say, think, feel, and do. Then, create a journey map to trace the user experience involving go-kart design. Document your thoughts and reflections in your design journal. After drafting, share your maps with peers or a facilitator to receive feedback and revise accordingly.