Deliverable

Capture User Insights

Content Expertise Critical Thinking & Problem Solving Effective Communication Collaboration Self Directed Learning Academic Mindset Reflection Community Partners Critique and Revision Submission Required

Collect and synthesize the results from your initial user encounters. Compile interview notes (minimum 3 interviews), observation field notes, empathy maps, and journey maps. In your pair, organize findings into themes and prepare a short summary that connects insights to your video narrative direction.

Plan day
Day 2
Duration
90 min
Grouping
Pair
Steps
7 steps

Lesson plan

7 steps · 90 min
# What teachers do
1 Welcome and review the goals of the interviews, focusing on gathering meaningful insights. (15 min)
2 Conduct interviews with interns and mentors using prepared questions. Ensure active listening and detailed note-taking. (60 min)
3 Break for reflection; document the interview experience, noting highs, lows, and emerging themes. (30 min)
4 Discuss findings with your partner and organize insights into themes, prioritizing recurring patterns and relevant anecdotes. (30 min)
5 Create empathy maps and journey maps to visualize data collected during interviews. (45 min)
6 Draft a short summary of insights with your partner, linking themes to your video narrative direction. (60 min)
7 Peer feedback session; present your summaries and receive input on clarity and effectiveness. (30 min)
Preparation (4 items)
  • Ensure all interview questions are prepared and partners are assigned.
  • Arrange access and permissions for community partner sites to conduct interviews.
  • Set up materials for empathy maps and journey maps before the activity begins.
  • Prepare feedback guidelines to ensure constructive peer review.
Student-facing instructions
Your task is to conduct interviews with interns and mentors at internship sites to gather insights about their experiences. Use prepared questions and actively listen to capture meaningful notes. Afterwards, organize your findings into themes, using tools like empathy maps and journey maps. Draft a summary of insights for your video narrative, and present it for peer feedback. You'll need a notebook for note-taking, and materials for mapping and summarizing your insights. The goal is to identify themes that will guide your video project direction.