Students will launch the project by examining how voice, identity, tone, and perspective influence conflict responses, then gather direct evidence about the de-escalation needs of teens and parents.

Students will synthesize literary, user, historical, and global-context evidence to define an actionable, human-centered design challenge for de-escalation tools intended for teens and parents.

Students will analyze how voice, tone, identity, and perspective influence conflict language, generate varied de-escalation ideas for teen and parent users, and select an evidence-based concept direction for the De-escalation Cheat Sheet and Turn-Down-to-Talk scenarios.

Students will transform literary analysis, conflict research, and empathy evidence into concise de-escalation language, draft contrasting conflict scenes, consult conflict-resolution professionals, and build a Version 1 De-escalation Cheat Sheet and scenario prototype for later user testing.

Students will test draft conflict scenarios and De-escalation Cheat Sheets with peers, intended users, and community partners; document observed needs; and make evidence-based revisions before structured critique.

Students will use literary evidence, user-testing data, peer critique, and community-partner feedback to identify weaknesses and revise their conflict scenarios and de-escalation tools for teen and parent audiences.

Students will trace how evidence and feedback changed their conflict-response strategies, revise their reflection through peer critique, and demonstrate their learning at Turn-Down-to-Talk Night.