Knowledge/Skill Building
🧪 User Testing Protocol & Role-Play
Effective Communication
Submission Required
Teacher models a 3-question user testing protocol focused on clarity and misconceptions. Students practice in pairs, role-playing as their real user (based on interview notes) while partners explain their model aloud. Each student writes predicted confusion points and prepares a feedback capture chart (What user said, What user did, Questions asked).
Plan day
Day 4
Duration
10 min
Grouping
Pair
Steps
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