Deliverable

Document User Insights

Effective Communication Collaboration Self Directed Learning Critical Thinking & Problem Solving Reflection Essential Question Submission Required

Students organize insights from at least three interviews and classroom observations and translate them into empathy maps and journey maps. They compile these artifacts into a User Research packet and discuss themes that highlight user needs and school-life challenges to inform their survival guide planning.

Plan day
Day 2
Duration
Grouping
Small Group
Steps
5 steps

Lesson plan

5 steps
# What teachers do
1 [10 min] Review Interview Notes: Students gather in pairs and share highlights from their interviews and classroom observations, focusing on common themes.
2 [15 min] Create Empathy Maps: Students work in their pairs to translate shared experiences into empathy maps, visually categorizing feelings, thoughts, and needs of their interviewees.
3 [15 min] Journey Mapping: Using their empathy maps, students outline a journey map that depicts a typical day or school experience of their interviewees, indicating key touchpoints and challenges.
4 [10 min] Assemble User Research Packet: Each pair compiles their empathy maps and journey maps into a research packet, ensuring clarity and cohesion of the information.
5 [10 min] Peer Review Circle: Students participate in a feedback session, presenting their research packets to another pair to reflect and refine based on peer feedback.
Preparation (3 items)
  • Prepare printouts of empathy map templates and journey map templates for each pair.
  • Set up a comfortable space for peer discussions with supportive visuals like anchor charts of empathetic listening strategies.
  • Ensure availability of colored markers and large poster paper for visual mapping activities.
Student-facing instructions
Your task is to organize insights from interviews and observations into empathy and journey maps. In pairs, you'll draw these maps based on shared stories, compile them into research packets, and exchange feedback with peers to make informed decisions for your survival guide project.