Deliverable

User Insight Pack

Collaboration Effective Communication Self Directed Learning Critical Thinking & Problem Solving Content Expertise Reflection Core Content Community Partners Submission Required Grading Required

Create a User Insight Pack that includes interview notes from at least three conversations and corresponding observation field notes. Develop empathy maps and journey maps that chart users' needs, pain points, and opportunities related to La Jolla's ocean life and your ceramics project. Include a brief reflection in your field journal on how these insights will influence your design decisions and upcoming prototypes.

Plan day
Day 3
Duration
Grouping
Small Group
Steps
7 steps

Lesson plan

7 steps
# What teachers do
1 Introduction and Overview: Share goals and expectations for creating the User Insight Pack. (20 min)
2 Interview Planning: Discuss and plan peer interviews based on the biodiversity of La Jolla. (20 min)
3 Conduct Joint Interviews: Pair up and perform interviews using prepared questions about ocean experiences. (70 min)
4 Observation Field Notes: Individually document observations from interviews in your field journal. (30 min)
5 Create Empathy Maps: Work in pairs to develop empathy maps from interviews and notes. (60 min)
6 Develop Journey Maps: Collaboratively create journey maps highlighting user needs and pain points. (30 min)
7 Group Reflection: Share insights with group and discuss how they will inform ceramic designs. (40 min)
Preparation (3 items)
  • Organize interviews with community partners through Ocean Connectors.
  • Prepare interview questions focused on users' experiences with La Jolla's ocean life.
  • Set up a space for group reflection and sharing session.
Student-facing instructions
Your task is to collaborate with peers to design a User Insight Pack. You'll start by conducting interviews, taking thorough field notes, and then work in pairs to generate empathy and journey maps. Use these insights to inform your ceramic art project. Bring your field notes, interview questions, and a reflective mindset.