Deliverable

Empathy Artifacts & Maps

Effective Communication Collaboration Content Expertise Critical Thinking & Problem Solving CCSS.ELA-Literacy.W.9-10.7 CCSS.ELA-Literacy.W.11-12.7 Reflection Essential Question Submission Required

Using your launch findings, produce the core user-research artifacts: interview notes from at least three interviews, observation field notes from daycare observations, an empathy map, and a journey map. In your small group, draft initial versions, test them with a peer audience, and iterate based on feedback to improve clarity and usefulness; organize final outputs for sharing in the next phase.

Plan day
Day 2
Duration
90 min
Grouping
Small Group
Steps
7 steps

Lesson plan

7 steps · 90 min
# What teachers do
1 Introduction to empathy artifacts and maps. (15 min)
2 Prepare materials and review previous interview notes. (20 min)
3 Facilitate group work to draft initial empathy maps. (55 min)
4 Conduct peer review and feedback session. (40 min)
5 Revise and finalize empathy maps based on feedback. (50 min)
6 Develop journey maps using collected data. (60 min)
7 Reflection and documentation of insights gained through the activity. (30 min)
Preparation (3 items)
  • Set up an environment conducive for collaboration, with access to digital devices for documentation.
  • Ensure all previous observational and interview notes are compiled and accessible.
  • Arrange for necessary materials like flipcharts, markers, and sticky notes for drafting maps.
Student-facing instructions
You will work in groups to synthesize interview and observation data into empathy artifacts and maps. Begin by organizing your notes and discussing findings with peers. Draft initial empathy maps and use peer feedback to refine them. Then, develop journey maps that reveal the pathways of child development challenges. Be sure to reflect on your process, noting key insights and areas for future application.