Deliverable

Document Early User Needs

Content Expertise Critical Thinking & Problem Solving Collaboration Effective Communication Self Directed Learning Reflection Community Partners Critique and Revision Submission Required

Conduct at least three user interviews with peers, mentors, or community partners about accessing internships, jobs, and volunteering. Create empathy maps and two journey maps from your interview notes, plus observation field notes. Plan and run a brief usability check with a peer to validate one early interface idea, and compile artifacts into a shared digital portfolio to guide your app/website design.

Plan day
Day 2
Duration
90 min
Grouping
Small Group
Steps
6 steps

Lesson plan

6 steps · 90 min
# What teachers do
1 Introduction to the activity and its objectives. (10 min)
2 Conduct the first user interview with a peer. (25 min)
3 Conduct the second user interview with a mentor or community partner. (25 min)
4 Conduct the third user interview with another high school student. (25 min)
5 Create empathy maps from interview notes. (25 min)
6 Develop two journey maps using insights gathered. (25 min)
Preparation (1 item)
  • Arrange prior appointments with interview subjects, ensuring diverse perspectives from peers, mentors, and community partners are included.
Student-facing instructions
Your task is to conduct three user interviews focusing on accessing internships, jobs, and volunteering. You will capture the insights and create empathy and journey maps from these interviews. You will need to engage empathetically with the interviewees and document your findings in detail. Use the provided templates for empathy and journey maps. The goal is to synthesize these findings for your app/website design.