Deliverable
Capture User Insights
Collaboration
Critical Thinking & Problem Solving
Content Expertise
Effective Communication
Core Content
Submission Required
Using notes and artifacts from your user encounters, your small group creates at least three interview notes plus observation field notes. Build simple empathy maps and journey maps that illustrate a user’s experience with a climate-specific chicken coop. Use drawings, icons, and short captions to describe feelings, questions, and actions. Identify one design insight from each map and be ready to share feedback with peers.
Plan day
Day 2
Duration
90 min
Grouping
Small Group
Steps
7 steps
Lesson plan
7 steps · 90 min| # | What teachers do |
|---|---|
| 1 | Introduction and set up (15 min) |
| 2 | Review of interview notes and observation field notes with peers (30 min) |
| 3 | Collaborate to create empathy maps using provided notes (45 min) |
| 4 | Develop journey maps to reflect user experiences (45 min) |
| 5 | Identify one design insight from each map and prepare to share (30 min) |
| 6 | Group sharing and feedback session (30 min) |
| 7 | Reflection and clean up (15 min) |
Preparation (4 items)
- Gather all interview notes and observation field notes from the previous activity and ensure they are organized for review.
- Prepare visual aids and sample empathy and journey maps to guide participants.
- Set up a collaborative workspace with large paper, markers, and sticky notes for map creation.
- Ensure access to architectural apps like AutoCAD on computers or tablets.
Student-facing instructions
Your task is to collaboratively review the provided interview notes and observation field notes. Use them to create empathy maps and journey maps that visually represent user experiences with the chicken coop design. Work with your peers to identify at least one design insight from each map. At the end, share your insights with the group and gather feedback.