Deliverable
Capture User Insights
Content Expertise
Critical Thinking & Problem Solving
Collaboration
Effective Communication
Self Directed Learning
Academic Mindset
Reflection
Community Partners
Submission Required
Synthesize your field experiences into user research artifacts. In small groups, compile 3+ interview notes, observation field notes, empathy maps, and journey maps that reflect the users’ needs and pain points with go-karts. Present drafts to peers to gather feedback and deepen your understanding of user perspectives.
Plan day
Day 3
Duration
90 min
Grouping
Small Group
Steps
7 steps
Lesson plan
7 steps · 90 min| # | What teachers do |
|---|---|
| 1 | Introduction to the activity and objectives. (10 min) |
| 2 | Review and discuss interview techniques and empathy maps. (15 min) |
| 3 | Group formation and allocation of roles for interviews. (10 min) |
| 4 | Conduct interviews with car enthusiasts/mechanics/community partner. (40 min) |
| 5 | Compile interview and observation notes into empathy maps. (30 min) |
| 6 | Create journey maps reflecting users' experiences. (20 min) |
| 7 | Peer sharing of empathy and journey maps for feedback. (10 min) |
Preparation (2 items)
- Prepare a list of potential interview questions and guidelines.
- Arrange logistics for conducting interviews with the community partner and other participants.
Student-facing instructions
Your task is to synthesize the user insights you gather through interviews with community partners and enthusiasts. Start by reviewing interview techniques with your group. Assign roles within your group for an effective interview process. Conduct interviews, focusing on understanding their experiences and expectations with go-karts. Take detailed notes and then work together to compile these into empathy maps. Next, develop journey maps outlining the user's experiences. Share these maps with your peers to get feedback, which will be used to refine your insights.